Terms of Service

Terms of Service

December 1st, 2018


Important Notice

Your WE2VIDEO IDMR ('Interactive Digital Media Room') works over the Internet and all services, including video communcation, is dependant on the quality and strenght of the users contracted Internet services.
We2Video servcies work better on 4G and 4Mbps is recommended. Calls may drop if Wi-Fi signals degrades.
Refresh your page in case bandwidth is affected or contact your Internet Service Provider (ISP) for upgrade.
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1. Introduction

WE2VIDEO is an end-to-end real-time communications video and voice service, which allows for integration of multiple-sourced digital content and tools (͞Service͟), licensed to Interactive Ideas do Brasil Software e Marketing Digital Ltda. by NETSTAIRS.COM INC., jointly refered throught these Terms as "WE2VIDEO". Please read this entire document (͞Terms of Service͟ or "Terms") carefully; as they constitute a contract between the user and We2Video and explain your rights and responsibilities when you use the contracted services. If you do not agree, you will not be able to use WE2VIDEO services. These Terms can be modified at any time, as detailed below.

2. Account Registration

In order to use WE2VIDEO Services, an account registration is required. By registering or contracting WE2VIDEO services you agree to the Terms of Service and Privacy Policy. Accounts are strictly personal. The contracting party is solely responsible for complying with these Terms.

3. Features

The Service is provided to you in collaboration with your internet service provider, integrated to easily make voice and video calls amongst users of any WebRTC-enabled browser or device. Certain WE2VIDEO features will require third party authorization and/or custom integrations. Contact us for specific information on customized integrations. Note that Service is subject to change as described in these Terms. Visit we2video.com for features and questions.

4. Privacy Policy

The WE2VIDEO Privacy Policy explains what information is collected and sent when you use the Service and how that information is handled. Your privacy matters to us. We do not sell or market your data. When you interact through our Services, certain data is sent to WE2VIDEO in order to connect the call. Once connected, your communications are encrypted. To serve you better, we automatically receive certain packets of data metrics from use of the Service. WE2VIDEO Service is provided to you in collaboration with our interactive cloud delivery network partners. We send packets of data as a part of the function of the Service. By contracting our services you agree to these terms. As a rule, if you do not want certain content to be exposed, do not upload it into the IDMR. For more information on handling of data through web Real Time Communicatio (webRTC) services, find out more about UDP/P2P and Secured UDP/P2P along with reading our Privacy Policy.

5. Content & Use

You hereby confirm, acknowledge and agree that the Service allows users to transmit certain information, such as video, images, files and other digital content (͞"Interactive Content͟"). You hereby grant WE2VIDEO all rights necessary to provide the interactive Service and you agree that your use of the Service will comply with WE2VIDEO's Terms and Conditions of Use. You are solely responsible for the content you transmit, upload, share, along with the consequences. WE2VIDEO does not endorse nor guarantee, in any respect, the content uploaded and shared by users in the IDMRs. During the normal use, we reserve the right to the backdrop screen for sponsored brands and advertiser's metrics.

6. WE2VIDEO’s Proprietary Rights

Neither WE2VIDEO nor its licensors grant you any intellectual property rights in the Service that are not specifically stated in these Terms. For example, these Terms do not provide the right to use any copyrights, trade names, trademarks, service marks, logos, domain names, or other distinctive brand features of WE2VIDEO or its licensors.

The WE2VIDEO software is distributed under and subject to the current version of the NETSTAIRS Public License, or other similarly permissive licenses.

7. Services Interruption; Term; Termination

You will not be entitled to claim expenses or damages for temporary use or suspension or limitation of the use of the Service, neither from limitations from your ISP. From time to time, we may need to perform maintenance on or upgrade the Service, or temporarily suspend part or all of the Service. Notice is not always possible.

These Terms apply to your use of the Service and will continue to apply until ended by either you or upon notice from WE2VIDEO. You can choose to end them at any time for any reason by discontinuing your use of the Service. You will have access to the Service up to the date we take notice of the termination, except termination due to non-compliance with these Terms. Note that termination of the Service, depending on your contracted Plan's conditions, may incur in early termination penalties.

We may suspend or terminate your access to the Service or your WE2VIDEO Account at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms (ii) you create risk or possible legal exposure for and/or to WE2VIDEO; or (iii) the provision of the Service to you is no longer commercially viable. If possible, we will make reasonable efforts to notify you by the email address associated with your WE2VIDEO Account or the next time you attempt to access the Service.

In all such cases, these Terms shall terminate, including, without limitation, your license to use the Service up to the deta defined in your Plan's conditions, except that the following sections shall continue to apply: Indemnification, Disclaimer; Limitation of Liability and Miscellaneous.

8. Indemnification

You agree to defend, indemnify and hold harmless WE2VIDEO, Licensors and Licensees of NETSTAIRS and their respective parent and affiliate companies, contractors, contributors, licensors, partners, directors, officers, employees and agents ("Indemnified Parties") from and against any and all third party claims and expenses, including attorneys' fees, arising out of or related to your use of the Services (including, but not limited to, from any Content transmitted by you or your Account).

9. Disclaimer; Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" WITH ALL FAULTS. TO THE EXTENT PERMITTED BY LAW, THE INDEMNIFIED PARTIES, HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES THAT THE SERVICES ARE FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE, AND NON-INFRINGING. .

YOU BEAR THE ENTIRE RISK AS TO SELECTING THE SERVICES FOR YOUR PURPOSES AND AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES, INCLUDING WITHOUT LIMITATION THE RISK THAT YOUR CONTENT IS DELETED OR CORRUPTED OR THAT SOMEONE ELSE ACCESSES YOUR ACCOUNT.

THIS LIMITATION WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

EXCEPT AS REQUIRED BY LAW, THE INDEMNIFIED PARTIES, WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATING TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING WITHOUT LIMITATION DIRECT AND INDIRECT DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, AND COMPUTER FAILURE OR MALFUNCTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH SUCH CLAIM IS BASED. THE COLLECTIVE LIABILITY OF THE INDEMNIFIED PARTIES, UNDER THIS AGREEMENT WILL NOT EXCEED $10 (TEN US DOLLARS, OR CORRESPONDING LOCAL CURRENCY EQUIVALENCY). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.

10. Modifications to these Terms

These Terms may be updated from time to time to address a new feature of the Service or to clarify a provision. The updated Terms will be posted online. If the changes are substantive, we will announce the update through WE2VIDEO's usual channels for such announcements, such as blog posts and forums. Your continued use of the Service after the effective date of such changes constitutes your acceptance of such changes. To make your review more convenient, we will post an effective date at the top of this page.

11. Miscellaneous

These Terms constitute the entire agreement between you and WE2VIDEO concerning the Services, and are governed by the laws applicable to the jurisdiction of the Service Provider's address, excluding its conflict of law provisions. If any portion of these Terms is held to be invalid or unenforceable, the remaining portions will remain in full force and effect. In the event of a conflict between a translated version of these terms and the English language version, the English language version shall control, provided user jurisdiction's laws do not impose differently.

12. Contact Us

For further details on the Service, visit our FAQ section at we2video.com or reach out to our Help Desk. For doubts about these Terms, please send us an e-mail to inquiry@we2video.com.


Conditions of Use

You may not use any of WE2VIDEO services and products to:

  • Do anything illegal or otherwise violate applicable law
  • Threaten, harass, or violate the privacy rights of others; send unsolicited communications; or intercept, monitor, or modify communications not intended for you
  • Violate WE2VIDEO community participation guidelines set by each service provider
  • Harm users such as by using viruses, spyware or malware, worms, Trojan horses, time bombs or any other such malicious codes or instructions • Collect or harvest personally identifiable information, including, but not limited to, account names or email addresses
  • Engage in any activity that interferes with or disrupts WE2VIDEO services or products (or the servers and networks which are connected to WE2VIDEO services)
  • Reproduce, duplicate, copy, sell, trade or resell WE2VIDEO services or products for any purpose without WE2VIDEO's written consent.
  • Violate the copyright, trademark, or infringes the intellectual property rights of others
  • Upload, download, transmit, display, or grant access to content that:
    • Is illegal or promotes illegal activities
    • Is inappropriate such as obscene or pornographic materials, graphic depictions of sexuality or violence, or images that exploit or harm children
    • Infringes anyone’s rights, including intellectual property or other proprietary rights or rights of privacy or publicity
    • Is deceptive, misleading, fraudulent or is designed to phish or perform other identity theft
    • Is intended to promote gambling
    • Engages in the advertisement of or encourages illegal or controlled products or services
    • Degrades, intimidates, incites violence against, or encourages prejudicial action against someone or a group based on age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, religion, geographic location or other protected category or constitutes hate speech
    • Misleads a user into making a purchasing decision
    •  This list is illustrative, not definitive, and may be updated.

WE2VIDEO reserves the right to remove any content or suspend any users that it deems in violation of these conditions or the applicable product terms of service, and to report illegal content and/or activities to applicable local authorities.


Report Copyright & Trademark Abuse

If you are a copyright owner, or agent of the owner, and believe that content available by means of one or more of our websites infringes one or more of your copyrights, please notify us with a notice containing the information below:



Your Notice must include all of the following information:

  1. A physical or electronic signature of the copyright owner, or a person authorized to act on behalf of the copyright owner;
  2. An identification of the copyrighted work(s) that you claim have been infringed;
  3. A description of the nature and location of the work(s) that you claim to infringe your copyright, including the URL where the work(s) are located. You must include enough detail so we can find locate and positively identify the work(s);
  4. Your name, address, telephone number, and email address where we can contact you
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in your DMCA Notice is accurate, and under penalty of perjury, that you are the copyright owner or a person authorized to act on behalf of the copyright owner of an exclusive right that is allegedly infringed.

Where do you send the Notice?

Email: compliance@we2video.com

What happens after sending the Notice?

If the Notice is incomplete we may choose not to take any action. If the Notice is complete we will remove or disable access to the content that is allegedly infringing.

If we take action, we will make a good faith attempt to notify the alleged infringer of the takedown, with a copy of your Notice.

Note: You may be held liable for damages, including costs and attorney fees, based on certain material misrepresentations contained in a Notice. Consult an attorney before filing a Notice if you are unsure if your copyrights have been infringed.

What happens if you receive a Notification?

If your account receives too many copyright complaints, we may choose to terminate your account and remove your content from our websites.

If you believe your content was removed in error, you can file a counter-notice with the information below (“Counter-Notice”).

Note: You may be held liable for damages, including costs and attorney fees, based on certain material misrepresentations contained in a Counter-Notices. Consult an attorney before filing a DMCA Counter-Notice if you are unsure if your material was removed in error or if you are the actual rights holder of the material in question.

How do you file a Counter-Notice?

Your Counter-Notice must include all of the following information:

  1. A physical or electronic signature of the copyright owner, or a person authorized to act on behalf of the copyright owner;
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (the description from the DMCA Notice is acceptable);
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
  4. Your name, address, and telephone number; and
  5. A statement that you consent to the jurisdiction of the judicial district in which your address is located, provided the juridical district has a formal internet address for contacting through e-mail.

What happens after sending the Counter-Notice?

Upon receipt of a valid Counter-Notice, we will promptly forward a copy to the person who filed the original Notice.  If we do not receive notice within 10 business days that the person who originally reported the Notice is seeking a court order to prevent further infringement of the content at issue, we may replace or re-enable access to the content that was removed.


Report Trademark Abuse

If you are a trademark owner, or agent of the owner, and believe that content available by means of one or more of our websites infringes one or more of your trademarks, please immediately notify us with a notice containing the information requested in the Notice. We deem this to be a “Trademark Notice” and will handle reports of trademark abuse in Trademark Notices similarly to the process described above for copyright abuse.